Privacy Policy
Last updated: November 30, 2025
1. Introduction
At Formbrid ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our application and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We collect different types of data depending on how you interact with our platform:
- Account Data: When you sign up, we collect your username, email address, and password (which is cryptographically hashed).
- Event Data: If you are an organizer, we store the details of the events you create, including locations, dates, and custom form configurations.
- Attendee Data: When you register for an event, we collect the information requested by the organizer, which may include your name, email, phone number, group affiliation, and answers to custom questions (e.g., dietary restrictions).
3. How We Use Your Data
We use your personal data to provide and improve our services, including:
- Service Delivery: To manage registrations, process room assignments, and facilitate event logistics.
- Communications: To send you transactional emails and SMS notifications regarding your registration status, event updates, or workspace invitations.
- Payments: To process payments for SMS credits or event fees via our third-party payment processor (Paystack).
4. Data Sharing
We do not sell your personal data. We may share your data with:
- Event Organizers: If you register for an event, the workspace administrators for that event have access to your registration details.
- Service Providers: We use trusted third-party services for hosting (AWS), email delivery (AWS SES), and payments (Paystack).
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Passwords are hashed using industry-standard algorithms (bcrypt), and all data transmission occurs over secure SSL/TLS connections.
If you have any questions about this privacy policy or our privacy practices, please contact us at [email protected].